4. Customer Support Requirements

Acceptance Testing. Customer agrees to collaborate with Omega Grid in testing access to the Omega Grid System at Customer’s site in a timely manner.
Third Party Restrictions. Customer shall not allow any third party to use or examine the Omega Grid System without prior written consent of Omega Grid.
Trade Secret Protection Obligations. Customer shall not alter, reverse engineer, disassemble, decompile or copy the Omega Grid System, and shall not disclose information it receives regarding the Omega Grid System to any other person
Confidentiality. Customer and Omega Grid acknowledge that each may receive trade secrets and other confidential information of the other, including without limitation information, materials, oral and written reports, ideas, concepts and know-how regarding the characteristics, performance, state of development and potential shipment date(s) of the Omega Grid System, information collected by the Omega Grid System including load and operating data, and information contained in this Agreement (collectively, “Program information"). As between Customer and Omega Grid, all Program Information is owned exclusively by Omega Grid, and may be used by Omega Grid for any business purpose it may choose (so long as it does not disclose the identity of or any uniquely identifiable confidential information of Customer). Customer shall not disclose any Program Information to any person during the term of this Agreement or for a period of two (2) years thereafter.
Customer Data. Customer consents to allow BED to share Customer’s historical meter data and usage during the Term of this agreement. In order to minimize privacy and security risks, OG shall collect only as much Customer data as is reasonably needed to provide the services described in this Agreement. Omega Grid agrees to delete such information after a period of not more than one (1) year. In no event will OG release Customer-specific data to any third parties unless explicit consent is obtained in writing from BED and the Customer. Anonymized, aggregated data may be retained and used by OG in perpetuity provided that the group of Customers aggregated includes not less than three (3) Customers and provided the anonymization is done in such a manner as to make extraction or identification of individual customer data impossible. All data collection and any data distribution shall be conducted consistent with BED’s Privacy Policy, including but not limited to obtaining consent from Customers and employing appropriate cybersecurity measures. This section will survive termination of this Agreement.

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